Contact us
You can contact Auto Direct Insurance Services using the information below:
Telephone Numbers
- Customer Services
- 0845 456 4654
- For any queries about your policy, please call our Customer Services Department. Lines are open 8am-8pm Monday to Friday, 9am-4pm on Saturdays and 10am-4pm Sundays.
- Renewals
- 0800 028 1226
- If you have already received a renewal invitation from us and wish to renew, please call our Renewals Department. Lines are open 8am-8pm Monday to Friday, 9am-4pm on Saturdays and 10am-4pm Sundays.
- Sales
- 0800 028 0112
- For a new quote, please call our Sales Department. Lines are open 8am-8pm Monday to Friday, 9am-4pm on Saturdays and 10am-4pm Sundays.
- New Business Acceptance
- 0800 781 8499
- If you have already received a quote from us and wish to buy, please call our Acceptance Department. Lines are open 8am-8pm Monday to Friday, 9am-4pm on Saturdays and 10am-4pm Sundays.
- Claims Helpline
- 0845 313 2123
- (or +44 161 488 3871 if calling abroad)
- To make a claim, please call our Claims Department 24 hours a day 7 days a week.
- Windscreen Claims
- 0845 839 8001
- To make a claim please call the Windscreen Claims Helpline who will arrange for the glass to be repaired or replaced.
- Fax
- 0845 313 2386