Contact us
You can contact Auto Direct Insurance Services using the information below:
Postal Address
-
Auto Direct Insurance Services
Prospect House
Gordon Banks Drive
Trentham Lakes North
Stoke-on-Trent
Staffordshire
ST4 4TW
Telephone Numbers
- Customer Services
- 0845 456 4654
- For any queries about your policy, please call our Customer Services Department. Lines are open 8am-8pm Monday to Friday, 9am-4pm on Saturdays and 10am-4pm Sundays.
- Renewals
- 0800 028 1226
- If you have already received a renewal invitation from us and wish to renew, please call our Renewals Department. Lines are open 9am-9pm Monday to Thursday, 9am-8pm Friday, 9am-4pm on Saturdays and 10am-4pm Sundays.
- Sales
- 0800 028 0112
- For a new quote, please call our Sales Department. Lines are open 9am-9pm Monday to Thursday, 9am-8pm Friday, 9am-4pm on Saturdays and 10am-4pm Sundays.
- New Business Acceptance
- 0800 781 8499
- If you have already received a quote from us and wish to buy, please call our Acceptance Department. Lines are open 9am-9pm Monday to Thursday, 9am-8pm Friday, 9am-4pm on Saturdays and 10am-4pm Sundays.
- Claims
- 0845 313 2123
- To make a claim, please call our Claims Department 24 hours a day 7 days a week.
- Fax
- 0845 437 9098
E-mail Address
- autodirect@autodirect.co.uk
- We will endeavour to respond to your e-mail enquiries within 2 working days. These opening hours are subject to change during bank holidays and Christmas periods.
Mr K Glasson
