Contact us

By email

autodirect@autodirect.co.uk

We will endeavour to respond to your email enquiries within 2 working days, excluding weekends and bank holidays.

By Telephone

Customer Services 0845 117 0015

Renewals 0800 953 0020

Sales 0800 953 0061

Fax 0845 313 2385

Lines are open Monday to Friday 9am to 6pm and Saturday 9am to 1pm.

Claims

Claims Helpline 0845 313 2123

Claims Helpline (if calling from abroad) +44 161 488 3871

Windscreen Claims 0845 839 8001

Claims lines are open 24 hours a day 7 days a week.

By Post

Auto Direct Insurance Services
Prospect House
Gordon Banks Drive
Trentham Lakes North
Stoke-on-Trent
ST4 4TW

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