Contact us

By email

autodirect@autodirect.co.uk

We will endeavour to respond to your email enquiries within 2 working days, excluding weekends and bank holidays.

By Telephone

Customer Services 0345 117 0015

Renewals 0800 953 0020

Fax 0845 313 2385

Lines are open Monday to Friday 9am to 5:15pm and Saturday 9am to 1pm.

Claims

Claims Helpline 0345 313 2123

Claims Helpline (if calling from abroad) +44 161 488 3871

Windscreen Claims 0345 839 8001

Claims lines are open 24 hours a day 7 days a week.

By Post

Auto Direct
Prospect House
Gordon Banks Drive
Trentham Lakes North
Stoke-on-Trent
ST4 4TW

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